Priced to your scale, not a per-seat sticker
Three ways to run field operations under your own brand — from a single team going live to a multi-region operator on a dedicated environment. Every plan is quoted to fit, so you only pay for what you ship.
Launch
For a single brand getting field operations live.
Everything one team needs to put a branded mobile app in the field this quarter.
- CRM for accounts, contacts and territories
- Product catalogue with assets and pricing
- Training modules and certification tracking
- Branded surgeon and rep mobile app (PWA)
- Up to one tenant, your logo and theme
- Email and knowledge-base support
Scale
Most popularFor growing teams that need the full suite.
Add inventory, events and AI knowledge as your field organisation expands.
- Everything in Launch, plus:
- Samples and consignment inventory tracking
- Events, bookings and faculty management
- AI knowledge search across your document library
- HR, onboarding and team management
- Integrations: CRM, ERP, email and commerce
- Priority email and chat support
Enterprise
For multi-brand, multi-region operators.
A dedicated, isolated environment with the security and SLAs large organisations require.
- Everything in Scale, plus:
- Multiple tenants for distinct brands or regions
- Advanced security, SSO and SCIM provisioning
- Dedicated environment and data residency choice
- Uptime SLA with priority incident response
- Named customer success and onboarding team
- Custom contractual and procurement terms
Not sure which fits? Talk to sales and we will recommend a plan in the first call.
Every capability, side by side
A clear view of what each plan unlocks. Anything that scales with your organisation lives in the rows below.
| Capability | Launch | Scale | Enterprise |
|---|---|---|---|
| Core platform | |||
| CRM, accounts and territories | |||
| Product catalogue and assets | |||
| Training and certification | |||
| Branded mobile app (PWA + native shell) | |||
| White-label theme and domain | |||
| Operations | |||
| Samples and inventory tracking | |||
| Events, bookings and faculty | |||
| HR and team onboarding | |||
| AI knowledge search | |||
| Third-party integrations | Core | Full | Full + custom |
| Security and scale | |||
| Tenants included | 1 | 1 | Multiple |
| Single sign-on (SSO / SCIM) | Optional | ||
| Dedicated environment | |||
| Data residency selection | |||
| Uptime SLA | |||
| Support | |||
| Support channel | Priority | Dedicated | |
| Onboarding | Self-serve | Guided | Hands-on |
| Customer success manager | |||
The non-negotiables ship with every plan
Some things should never be an upsell. Security, your brand and a team that answers come as standard, whatever your scale.
Security on every plan
Per-tenant isolation, encryption in transit and at rest, audit logging and role-based access — never bolted on later.
White-label by default
Your brand, your colours, your domain and your app store listing. The platform stays invisible to your customers.
Real people supporting you
Documentation, runbooks and a responsive team. We help you launch, not just hand over a login.
Answers before you ask sales
The questions we hear most often when teams are sizing up a platform like this.
MedRep is an enterprise white-label platform, so pricing reflects the number of tenants, modules, users and the level of security and support you need. We quote once we understand your scale, which keeps you from paying for capabilities you will not use.
Subscriptions are agreed in a sales contract — typically an annual commitment with terms set out in your order form. There is no self-serve checkout; billing, invoicing and renewal are handled by your account team.
Yes. Most customers begin on Launch with a single brand, then move to Scale or Enterprise as they add modules, brands or regions. Your data and configuration carry forward — upgrading is a contract change, not a migration.
A tenant is an isolated brand workspace with its own data, theme, users and domain. Launch and Scale include a single tenant; Enterprise supports multiple tenants for operators running several brands or regions from one agreement.
We run a tailored demo against your catalogue and branding, and can scope a paid proof of concept for Enterprise evaluations. Book a demo and we will recommend the right path for your team.
Core CRM, email and commerce connectors are available from Scale upwards. Enterprise adds bespoke integrations built against your existing systems as part of onboarding.
Let's size the right plan for your field team
Show us your brand and catalogue and we will come back with a tailored plan and quote — and a working demo, not slideware.